Conducting successful negotiations

Feel more confident in any kind of negotiation

Be capable to understand and anticipate the other party’s interests and moves

Be able to structure and manage negotiations in an organized way

Achieve good and sustainable results for yourself and your organization or team in negotiations with customers or other internal or external parties

Methods how to prepare well for a negotiation

Instruments to define your approach and potential moving space in a negotiation

Approaches to better defend your own interests and objectives

Tips and tricks to read the other party and approach them accordingly

An understanding of the different approaches and techniques in negotiation overall

An approach to understanding and dealing with potential conflicting situations

discern between methods and techniques of negotiation in general and to choose the rights strategy for your negotiations

conduct negotiations with confidence and calm

prepare and structure negotiations

be aware of and grasp the potential in any given situation in an ongoing negotiation

to consciously use argumentation techniques and negotiation tactics

Proper preparation and planning of negotiations

Choice of the appropriate negotiation strategy (e.g. Harvard concept)

Creating an optimal setting for any negotiation

The power of questioning techniques in the negotiation process

Nonverbal communication, interpretation of body signals

Argumentation techniques and confident handling of objections

Creating win-win solutions through cooperative strategies

Dealing with unfair tactics and tricks

How to approach different business cultures

Educational input, short presentations

Discussion and exchange of experiences among participants

Resolving actual practical cases of the participants

Role plays and simulations of negotiation situations

Through group and trainer feedback, individual solutions are developed for all participants in their own negotiation situations, which can be directly put into practice.